Reference

Privacy Policy for Your Account Data

We keep your account data, cookie settings, and support history in one clear place, so you know what we store when you open the lobby, use live tables…

Account dataCookie settingsDANA OVO GoPay QRISAndroid iPhone desktopLocal law

Browse The Lobby Read FAQ

What We Store and Why

batubara188 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect the details needed to run it: email, username, device type, IP address, cookie tokens, and transaction references when you use DANA, OVO, GoPay, or QRIS. We use those records to verify login, keep session state stable, answer support messages,

1
and match payment checks to the right account. We do not keep more than we need for account handling, dispute handling, and any period required by law. If you contact us from Jakarta, the same checks apply. Access is available only where local law permits, and
2
any request to correct or close stored data is handled after we confirm that the request comes from the email on file. On shared devices, cookies help us remember the login state without exposing your password.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Reach Our Privacy Team

If you want a privacy change, our team answers through live chat, email, and WhatsApp from 09:00 to 23:00 WIB.

Live Chat Open live chat from the site footer when you need a quick check on cookie settings, stored session logs, or a correction request. We keep the conversation tied to your account so we can verify you before any change.

Email Send mail from the address on file if you want a copy of your account data, a correction to your profile, or a request to close records. We match the sender, then confirm the action in writing.

WhatsApp Use WhatsApp when you prefer a mobile thread. We answer privacy requests there during 09:00-23:00 WIB, and we still ask for account verification before we share, change, or erase stored details.

CONTROLLED HANDLING

Our Privacy Controls in Practice

We keep access narrow: only staff who need account checks can see personal records, and they work from logged tools rather than open spreadsheets.

Account Records

We store only the fields needed to identify your account and handle requests: email, username, device type, IP address, and the records linked to DANA, OVO, GoPay, or QRIS. Extra details stay out unless you send them to support.

Cookie Signals

Cookies keep your login state, language choice, and session timing stable. On shared phones, they reduce repeated sign-ins, but they never replace your password or the email check we use when you ask for a record change.

Login Security

We log access attempts, unusual device changes, and failed password entries so we can spot account misuse early. If you change devices, we may ask for another email check before we let the new browser touch stored data.

Retention

We keep records only for the active account period and any legal or dispute period that still applies. After that, the data is queued for closure or deletion, unless another lawful duty requires us to keep a specific record.

Change Requests

To request a correction, export, or closure of stored data, send the message from your registered email and name the exact field you want changed. That keeps the request traceable and lets us respond without exposing your record to the wrong person.

Device Paths

If you prefer to manage cookie settings yourself, we can point you to the browser path on Android Chrome, iPhone Safari, or desktop Edge. That makes it easier to clear a session after shared-device use without changing your account details.

Privacy Questions You Ask Us

These are the privacy questions we get most often before you open an account or send a request. We answer them in plain language so you can see what we collect, how cookie controls work, how long records stay in place, and where to send a change request. If a question touches local law, the answer reflects that access depends on local law and is available only where local law permits.

We collect the fields needed to run your account: email, username, device type, IP address, and security logs. If you make a request through DANA, OVO, GoPay, or QRIS, we also keep the matching reference for support checks.

Cookies keep your login state, language choice, and page timing steady across visits. On Android Chrome, iPhone Safari, and desktop browsers, that means fewer repeated sign-ins, while your password and email check still stay in place.

Yes. Send the request from the email on file, and we will confirm ownership before we send a copy or start a correction. This protects the account from someone trying to read your records without permission.

We keep records only while your account is active and for any period that law or a dispute still requires. After that, we move the data toward closure or deletion unless another lawful reason applies.

Use live chat, email, or WhatsApp between 09:00 and 23:00 WIB. Send from the address on file when you want a change to stored data, because we verify ownership before we act.

On a shared phone, clear the browser session after you finish and avoid saving autofill if other people can reach the device. We can point you to the cookie path on Android, iPhone, or desktop.

Yes. Access and any related service are available only where local law permits, and we keep that rule in place for every request. If a region cannot be served, we will not process the account there.

Privacy Policy for Your Account Data

How to Reach Our Privacy Team

Our Privacy Controls in Practice

Account Records

Cookie Signals

Login Security

Retention

Change Requests

Device Paths

Privacy Questions You Ask Us

01 What data do you collect when I open an account?

02 How do cookies help my session?

03 Can I ask for a copy of my data?

04 How long do you keep my records?

05 How do I contact the privacy team?

06 What should I do if I use a shared phone?

07 Does access depend on local law?

Related Pages